Related Products FAQ

My site "related products" section is not displaying

First, please make sure that the option is enabled from the product page settings in theme customizer - screenshot

If the issue persists, please note that the Shopify default  frontpage collection is a custom collection designed as a "fail safe" and the products from this collection are not included in the "related products" section. 

Please create a new collection from scratch for your products in order for the "related products" section to populate with items from the collection you create. 

For more info about the Shopify collections please see this article from Shopify documentation: https://help.shopify.com/en/manual/products/collections .

Can I manually assign the products that are displaying in the "related products" section?

The  "related products" feature is designed to automatically display products from the same collection with the product that is viewed: two products will be the adjacent products (previous and next product), and all the other products (depending on how many you choose to display) will be taken from the same collection.

You can manipulate at least the 2 adjacent products. In the collection page, please select to manually set the products order and here you can select each product you need to be after and before a certain product.

Unfortunately you cannot manually select all products that will display in this section.

Thank you for your understanding!

How can I change the "related products" background color?

Please add this CSS code at the end of the  assets/css_main.scss.liquid file to change the related products section background color and edit the color to your own:

.krown-related-products, .krown-related-products .title {
    background: #f9f9f9 !important;
}